HUMIDIBEE / SUPPORT
How can we help?
Questions about your Ecobee connection, humidity automation, account or subscription? Email Humidibee support and tell us what's happening.
Email support
Choose a topic below to start an email with a helpful subject line, or use the main support button.
Email Humidibee →Who you're contacting
Rick Ammazzini
Owner & Developer, Humidibee
Sandy Hook, Manitoba, Canada
Humidibee is independently operated in Manitoba, Canada. For support, please use the email address above.
What do you need help with?
Help us find the problem faster
When reporting an issue, include your Humidibee account email, the thermostat name (if applicable), what happened, and any error message you received. A short description is fine.
For your security: Never email passwords, payment card information, API keys, or Ecobee access or refresh tokens.
Looking for a quick answer?
Our Help / FAQ covers humidity targets, check intervals, connection issues and account-wide subscriptions.
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